Pet Relocation

Yes, we handle both parts of the journey.

No, we arrange everything for you.
- Door-to-door
- Import/export permit (customs clearance)
- Health certificate
- Booking your pets flight

Yes, we will collect your pet at your home and deliver him to your new home.

Yes. If the pet is in transit and does change to a different airline, then we will manage the transit. If he/she does NOT change airlines, then nothing has to be done.

- Make sure your pet has had his bathroom break before the departure.
- Have some good playtime the night before departure, so that your pet will get a bit tired out.
- Don’t give your pet too much food or water just before departure. We recommend feeding your pet one last time the night before departure, if that is not possible, then please do not feed him less than 4 hours before your goodbye. Important to mention that water will always be available for your pet during his/her journey.
- Familiarize your pet with their carrier. Start at least one week before departure with some positive interaction between your pet and the carrier.
- If your pet has any favorite toys, bring them with him/her.
- Communicate to us if there are any special needs i.e.: medical condition or behavior.
- If there is anything else that our team can do to make your furry friend feel comfortable during the ride, please let us know.

We have dedicated anentire blog post for this. You can read this through this link.

Your pet’s passport and a copy of your passport.

There are small, big, plastic, wooden boxes. It doesn’t matter which one you choose, the most important is that it meets IATA standards. Otherwise it might not be accepted by the airline.

We do that for you, it’s important it meets IATA standards. Otherwise it might not be accepted by the airline.

- Length: from top of the nose to base of the tail (tail itself excluded)
- Width: when your dog is standing measure the widest part of his body when looking down on his/hers body
- Height Standing: from the ground to the highest point at the top of the head.
- Height Sitting upright: from the ground to the highest point at the top of the head.
- Length of front leg: from the ground to the top of the leg.

No, the vehicles are fully climate controlled. At the airport the crew follows special procedures to ensure the animals are safe from the heat. At arrival destination the staff also makes sure the pets are off-loaded first and brought to special.

No. As in the aircraft the air pressure can differ from normal circumstances, it can cause physiological distress to your furry friend.

Yes, absolutely.

Yes. If your pet is not changing airlines through the transit, then nothing has to be done. However, if your the pet is flying out on another airline than he flown in, then you need an ​​”OK-to-Transit” permit from the UAE's Ministry of Climate Change & Environment (MOCCAE)

Yes, we will get an import permit for you from the UAE's Ministry of Climate Change & Environment (MOCCAE)

30 days

Yes, if you are planning to stay in Dubai. If you want to get vaccinated in Dubai, you are obliged by the law to register in the Dubai Municipality.

Staffordshire Bull Terrier, American Pit Bull Terrier, American Staffordshire Terrier , American Bully, Brazilian Mastiff (Fila Brasiliero), Argentinian Mastiff (Dogo Argentino), Tibetan Mastiff, Neapolitan Mastiff, French Mastiff (Dogue de Bordeaux), Boerboel, Bullmastiff, Cane Corso (Italian Mastiff), Bully Kutta (Alangu Mastiff, Indian Mastiff), Perro De Presa Canario (Canary Mastiff), Japaneese tosa, Presa Canario